Privacy Policy
Seascape Reflexology
Last updated: 30 March 2026
At Seascape Reflexology, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or book a session through our website.
1. Who We Are
Seascape Reflexology provides reflexology and related holistic services.
If you have any questions about this Privacy Policy or how your personal information is used, you can contact:
Email: info@inquirewithjulianne.com
2. Information We Collect
We may collect and process the following types of personal information:
Contact information
- Name
- Email address
- Telephone number
- Any information you provide when contacting us
Booking information
- Details relating to the service you book
- Preferred appointment time and location
- Information submitted through our scheduling system
Health or wellbeing information
- If you provide relevant health or wellbeing information in connection with a booking, enquiry, intake form, or appointment preparation, we may collect and use that information where reasonably necessary to provide services safely and appropriately
Technical information
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Date and time of access
- Cookie and analytics data
3. How We Use Your Information
We may use your personal information to:
- respond to enquiries
- arrange, confirm, and manage appointments
- provide requested services
- communicate with you about bookings or changes to appointments
- improve the website and user experience
- maintain website security and prevent misuse
- comply with legal, accounting, or regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
4. Lawful Bases for Processing
Depending on the circumstances, we process your personal information on one or more of the following lawful bases:
- Contract — where processing is necessary to provide booked services or take steps at your request before providing services
- Consent — where you have given permission for us to use your information
- Legitimate interests — where it is reasonable for us to use your information for website administration, service improvement, communication, and security
- Legal obligation — where we need to process your information to comply with the law
Where you provide health-related information, we will treat that information with additional care and only use it where reasonably necessary and permitted by applicable law.
5. Booking, Analytics, and Third-Party Services
We use third-party services to help operate the website and manage our services.
These may include:
- Acuity Scheduling / Squarespace Scheduling for appointment booking and scheduling
- Google Analytics, connected via Site Kit by Google, to help us understand website traffic and usage
- website hosting, security, spam protection, and email providers
When you use our booking system, your information may also be processed by Acuity Scheduling / Squarespace Scheduling in accordance with their privacy practices.
If payments are processed online through a third-party provider, payment information will be handled by that provider. We do not store full payment card details on this website.
6. Sharing Your Information
We may share personal information where necessary with trusted third parties who help us operate the website or provide services, such as:
- appointment scheduling providers
- website hosting or technical support providers
- analytics providers
email and communication providers - professional advisers or legal/regulatory authorities where required
We only share information where reasonably necessary and expect third parties to handle it securely and lawfully.
7. Cookies and Analytics
This website may use cookies and similar technologies to:
- help the website function properly
- remember preferences
- improve performance and usability
- understand how visitors use the site
- support analytics and security
We use Google Analytics via Site Kit by Google to help us understand website usage and improve the site.
You can control cookies through your browser settings. If you disable cookies, some parts of the website may not function properly.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- manage enquiries and appointments
- provide services
- keep business and tax records
- comply with legal obligations
- resolve disputes
Retention periods may vary depending on the type of information and the reason it was collected.
9. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
10. International Transfers
Some third-party providers we use may store or process personal information outside your country of residence. Where that happens, we take reasonable steps to ensure personal information is handled appropriately and in line with applicable data protection requirements.
11. Your Rights
Depending on your location and applicable law, you may have rights including the right to:
- request access to the personal information we hold about you
- request correction of inaccurate or incomplete information
- request deletion of your personal information
- object to or restrict certain processing
- withdraw consent where processing is based on consent
- request a copy of your information in a portable format, where applicable
To exercise any of these rights, please contact us at:
12. Children’s Privacy
This website and our services are not intended for children to use independently where parental or guardian consent is required by law. We do not knowingly collect personal information from children in a way that breaches applicable law.
If you believe a child has provided personal information improperly, please contact us and we will take appropriate steps.
13. Third-Party Links
Our website may contain links to third-party websites, resources, or social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Seascape Reflexology
Email: info@inquirewithjulianne.com